Website Privacy Policy

This privacy policy is for the website; www.supportrobotics.com and governs the privacy of its users. It explains how we comply with applicable legislation including the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain how the website may affect your privacy and personal details; how we process, collect, manage and store those details and how your rights are protected. Additionally, it will explain the use of cookies and the download or streaming of any documents or media made available to you on this website.

Use of Cookies

Cookies are small files saved to the user’s computer that track, and store information about the user’s interactions and usage of the website. This website uses cookies for statistical analysis purposes, to help us better understand how users interact with the website so that we might improve it in future. These cookies do not give us access to your computer or any personally identifiable information about you.

As required by legislation, this website uses a cookie control system, allowing the user to give explicit permission. By giving permission or continuing to use this website you consent to our use of cookies. Users are advised that if they wish to deny the use of cookies from this website, they should take steps within their browsers security settings to block the saving of cookies.

Contact & Personal Information

Users contacting this us through this website do so at their own discretion and provide any personal details at their own risk. Your personal information will be kept private and stored securely until such time as it is no longer required. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you information on our products and services by email.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.

External Website Links

Although we only aim to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links contained in this website. External links are any clickable text / banner / image links that point to a domain other than supportrobotics.com

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy

We adopt a social media policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share content directly from our web pages to the respective social media platforms. You use these social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Policy edited by Support Robotics Limited, March 2018