- Mobile diagnostics and return prevention
- Customer on-boarding
- Trade-in / lease / swap
- Return / repair / replace
- Data transfer between devices
- Insurance / warranty processing
- Add new workflows with our visual editor
Support Robotics set out to be different, to challenge the norm and transform customer support for smartphones and other connected devices. Your customers deserve the best.
The Support Robotics Platform is hosted in the cloud to provide a cost-effective route to refreshing your customer service capabilities, without disruption to core systems. It is quick to deploy, multi-channel by design and perfectly suited to an agile program of CX transformation.
Since the earliest days of the smartphone business, our team has worked with many of the world's leading smartphone manufacturers, often 'under the hood', where they gained unique insights into the workings of these complex devices.
Steve manages the business. He joined from a leading management consultancy where he helped corporate clients with digital transformation, enterprise mobility and SaaS. This experience is underpinned by two decades in mobile product development.
Emlyn leads our product innovation team where we create our vision of next generation customer support. His inspiration comes from many years of designing and delivering solutions for the world’s leading device manufacturers and carriers.
Billy turns visions into robust and performant products. Leading our team that combine current and leading edge technologies, his focus is always on creating quality products that delight our customers.
We would love to hear from you and arrange to demonstrate our products - please contact us...