About us

Our company

Based in Cambridge, one of the UK's main technology and innovation hubs, our team brings an innovative spirit and a wealth of knowledge and experience to the challenge of improving customer care for end-users and suppliers of smartphones and other connected devices.

Our mission

By applying our experience and a fresh digital approach, we will deliver customer care solutions that are truly game-changing.

Leadership team

Mobile industry specialists

Since the earliest days of the smartphone business, our team has worked with many of the world's leading smartphone manufacturers, often 'under the hood', where they gained unique insights into the workings of these complex devices.

Steve Holland
CEO

Steve manages the business. He joined from a leading management consultancy where he helped corporate clients with digital transformation, enterprise mobility and SaaS. This experience is underpinned by two decades in mobile product development.

Steve Holland
CEO
Emlyn Howell
Chief Product Officer

Emlyn leads our product innovation team where we create our vision of next generation customer support. His inspiration comes from many years of designing and delivering solutions for the world’s leading device manufacturers and carriers.

Emlyn Howell
Chief Product Officer
Billy Gibson
CTO

Billy turns visions into robust and performant products. Leading our team that combine current and leading edge technologies, his focus is always on creating quality products that delight our customers.

Billy Gibson
CTO